Mobile Banking UI

Overview

A complete redesign of a retail banking app focused on clarity, accessibility, and trust — used daily by hundreds of thousands of customers across multiple regions.

The Challenge

The previous app scored poorly on accessibility audits, had inconsistent navigation patterns, and required 6+ taps for common tasks like transfers.

The Solution

I led the UI engineering effort to ship a token-driven component library, redesigned core flows around 2-tap actions, and instrumented the entire app for accessibility (WCAG AA) and analytics.

Key Features

• Biometric login with secure fallback
• Smart search across accounts, payees, and transactions
• Animated transfer flow with haptic confirmation
• Full screen-reader and dynamic-type support
• Offline-first transaction history

Results

• App Store rating up from 3.2 to 4.7
• Average transfer flow shortened from 6 taps to 2
• Passed WCAG 2.1 AA audit on first review