Delimobil — Carsharing Web Platform

Overview

Delimobil is one of Russia's top carsharing services — millions of rides, hundreds of thousands of active users, cars across dozens of cities. When the web platform started showing its age, we rebuilt the critical user-facing flows from the ground up, making the web experience as slick as the native app.

The Challenge

The existing web interface was built in layers over several years by different teams, and it showed. Booking flows were fragmented across multiple pages, loading states were janky, and the mobile web experience was a second-class citizen. Users were dropping off before completing bookings, and the team knew why — the web just wasn't good enough.

The Solution

We rebuilt the core booking flow as a single cohesive experience: map-first car discovery, instant availability updates, a streamlined one-screen checkout. We rebuilt everything mobile-first, treating the mobile web as the primary target. Performance budgets were enforced from day one.

Key Features

• Interactive map with real-time car availability and filtering
• One-screen booking flow — from car selection to confirmation in under 30 seconds
• Mobile-first responsive layout matching near-native interaction quality
• Deep-link integration for smooth handoffs to the mobile app
• Trip history, active booking state, and receipt management
• Accessibility improvements across the entire booking funnel

Results

• Booking conversion rate improved significantly after launch
• Mobile web session duration increased by 35%
• Page load time on 4G reduced from 4.1 s to 1.3 s